Frequently asked questions DACE gate opener

What is the difference between the SPRINT and CONDO?


  CONDO SPRINT
Speed 18mtr/m 25mtr/m
Motor RPM 3100rpm* 4500rpm*
Internal Gear Metal Nylon
Start Up Pull Force 30kg 22kg
Running Pull Force 18kg 13kg
Weight 600kg 500kg
Application Light Commercial & Residential Residential
  Level ground or gradient Level ground
*Depends on weight of gate

What gate size will the gate opener do?

A maximum gate length of 11mtrs

Do I need to have a stop for the gate in the open position?

Yes, this will be a fail safe in case the gate opener does not shut off for some reason when the gate is opening.

Is there an obstruction safety feature?

Yes

Can I set the gate opener to auto close after I drive through?

Yes, you have an auto close time up to 70 seconds

What warranty does the product have?

12 months warranty back to base

Are spare parts available for this product?

Yes

What is the expectant battery life for my solar unit?

Generally up to 3 years - Battery life comes down to a few factors such as, amount of usage, weather (heat) and how often it has a full top up charge

How long will the battery last if there is bad weather?

With normal usage on the gate you could look at 4 days with no sun on the panel (also taking into account other accessories powered by the battery). On standy by you will get about 3 days.

How long does it take for the solar panel to fully charge the battery?

The standard 40watt panel requires 6 hours of full sun to have the 12v 9ah battery fully charged

Does the gate opener have a manual release?

Yes

How many remotes can I have tuned to the gate opener?

18 remotes to the standard on board receiver

What maintenance should I do on my gate opener?

The manufacturer recommends checking the oil level periodically by removing the oil level screw and refilling the gearbox with S.A.E.75W/90.
We do recommend keeping an eye out for insect or bug infestation on the main control board as well as checking the nylon racking every so often to make sure there are no worn teeth or that the racking has dropped over time.

Is this kit supplied with full DIY instructions?

Yes

What distance will the remotes work from?

With our standard remotes you could get appproximately 50mtrs taking into account line of sight to the gate and area interference. For a longer distance our long range option could get you up to 400mtrs.

How do visitors use the gate?

There is one visitor push button supplied in the kit. You can add other accessories such a keyed push button or keypads.

Can I place the push button at the house?

Yes, you would have to wire the push button back to the main control box.

Can I run both solar and transformer at the same time?

No

How far can I mount the solar panel from the gate opener?

You can place the solar panel up to 30mtrs from the control box using a 2 core 2.5mm cable, no smaller

Can I change my gate opener from solar to electric at a later date?

Yes, to change from solar to electric you would require our low voltage transformer.

What happens if I have questions when installing?

If you have questions throughout the installation, you can call the office Monday - Friday to speak with our staff and you are also supplied with our technicians mobile number for after hours assistance (including weekends)
BMG Imports Brendale

Find Us

  • BMG Imports
  • 24/302 South Pine Road
    Brendale, QLD, 4500

  • Tel: 07 3205 3002
  • Hours: Monday - Friday 8.30am - 5pm
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