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Wireless Key Push Button

Troubleshoot this device

Unit Attaching Points

We recommend attaching the push button via the attaching points as indicated with a red arrow shown in the image.

When you attach the push button unit to your post, even though the button housing is a sealed unit, we highly recommend sealing (silcone) all the way around the back housing to prevent any water or insects entering in through your screws.

The battery required for this device is a 12v 27A

We recommend every 6-12 months to do a thorough check over the push button and it’s internals to make sure there is no insect infestation and that everything is still in good working order.

Please be aware that failure to perform the recommendations above will void your warranty.

BMG Wireless Push button
Only wireless push buttons purchased from July 2022 and onwards are able to tune to the E8-EGA control board and Ultima kits
BMG Wireless Push button
Tuning to the swing EGA control board
Tuning to the DACE Ultima board - Use the KP receiver on solar
Tuning to a long range receiver
Tuning to the KP receiver

Troubleshooting your wireless push button

  • Do you have insect infestation (past or present) in your push button housing? If yes, then you will require a new push button.
  • If you press the small green knob inside the push button, does the internal orange light show on the small remote board? If yes you can try re tuning your button to your device in case it has dropped out. If no, try pressing the small white button on the remote board, now does the orange light come on? if yes, try re wiring the internal PCB to the button incase it doesn't have a good connection. If no, try replacing the internal battery. If you replace the internal battery and still no orange light shows, you will need a new push button.
  • Your push button may be tuned to a separate receiver which you will need to check - if there is no separate receiver then your button will be tuned direct to the main control board of the motor
  • If you have a separate receiver, do you have the KP receiver or long range receiver? see troubleshooting for each receiver below.
Buy a new button here

Troubleshooting the KP Receiver

  • Are there signs of insect infestation past or present inside the unit? Open up the receiver box and check there are no ants or insects past or present. If there is evidence of this then you will require a new receiver.
  • Check that the receiver is receiving a signal from the push button by listening for a click sound coming from the receiver when the device is pressed. If you hear a click sound then you know you're getting power and the device is still tuned in. If you don't hear the click try re tuning the device to the receiver. see videos above for tuning help.
  • Is the receiver getting power and or the correct voltage required? Test with a multimeter to check power is making it to the receiver. You should be getting at least 12volts. If you don't get the correct voltage try replacing the cables. If the unit still doesn't work after new cable then you will need a new receiver.
  • If you are getting correct power to the receiver try removing the NO and COM cables from the receiver and tapping the bare cables together which should activate the gate. If the gate doesn't activate, replace cable.
  • If the gate activates when tapping the COM and NO cables together and you have the correct volts at the receiver, try re wiring the receiver and see if the unit works now. If no, then you will require a new receiver.
Buy a new KP receiver here

Troubleshooting the Long Range Receiver

  • Are there signs of insect infestation past or present inside the unit? Open up the receiver box and check there are no ants or insects past or present. If there is evidence of this then you will require a new receiver.
  • Check that the receiver is receiving a signal from the tuned device (keypad, push button or remote) by listening for a click sound coming from the receiver when the device is pressed. If you hear a click sound then you know you're getting power and the device is still tuned in. If you don't hear the click try re tuning the device to the receiver. see videos above for tuning help.
  • Is the receiver getting power and or the correct voltage required? Test with a multimeter to check power is making it to the receiver. You should be getting at least 12volts. If you don't get the correct voltage try replacing the cables. If the unit still doesn't work after new cable then you will need a new receiver.
  • If you are getting correct power to the receiver try removing the NO and COM cables from the receiver and tapping the bare cables together which should activate the gate. If the gate doesn't activate, replace cable.
  • If the gate activates when tapping the COM and NO cables together and you have the correct volts at the receiver, try re wiring the receiver and see if the unit works now. If no, then you will require a new receiver.
Buy a new long range receiver here