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Frequently asked questions for the Ultima AC/DC gate opener

What is the difference between the RT, HT and AC/DC?

 

  HT18/36 RT25/50 AC/DC
Speed 18mtr/m - 36mtr/m 25mtr/m - 50mtr/m ??mtr/m
Motor RPM 3100rpm* 4500rpm* ???rpm*
Internal Gear Steel Steel Steel
Start Up Pull Force 28kg/18kg 22kg/18kg ??kg
Running Pull Force 18kg/12kg 15kg/12kg ??kg
Weight 600kg/300kgs 500kg/300kgs ???kgs
Application High Traffic Regular Traffic High Traffic
  Level ground or gradient Level ground only Level ground or gradient

*Depends on weight of gate

What gate size will the gate opener do?

A maximum gate length of 15mtrs

Do I need to have a stop for the gate in the open and closed position?

Yes, this will be a fail safe in case the gate opener does not shut off for some reason when the gate is opening or closing.

Can I set the gate opener to auto close after I drive through?

Yes, you have an auto close time up to 30 minutes

What warranty does the product have?

2 year warranty back to base on motor, gear box and control board

How many remotes can I have tuned to the gate opener?

1024 remotes to the standard on board receiver

What maintenance should I do on my gate opener?
The manufacturer recommends checking the oil level periodically by removing the oil level screw and refilling the gearbox with S.A.E.75W/90.
We do recommend keeping an eye out for insect or bug infestation on the main control board as well as checking the nylon racking every so often to make sure there are no worn teeth or that the racking has dropped over time.
What distance will the remotes work from?
With our standard remotes you could get appproximately 50mtrs taking into account line of sight to the gate and area interference. For a longer distance our long range option could get you up to 400mtrs.
How do visitors use the gate?

You have the option of visitor push buttons, keypads or GSM units for visitor entry.

Can I place the push button at the house?
Yes, you would have to wire the push button back to the main control box.
What happens if I have questions when installing?
If you have questions throughout the installation, you can call the office Monday - Friday to speak with our trained staff