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Swing Gate Openers
Swing Accessories
Shop Spare Parts
Slide Gate Openers
Slide Accessories
Shop Spare Parts
Shop Gate Hardware
Blogs
Shop
My Account
Support
Contact
Christmas Closure Dates - 20.12.2024 (@ 3pm) - Re open 13.01.2025 (@ 9am)
Any orders placed over this period will be shipped out the week of the 13th January 2025
Electric Swing Gate Not Working (D1 Board)
If you have a backup battery connected, try disconnecting the battery, does your gate work now?
yes
no
Invalid Input
When you use a remote or accessory to work the gate, do the relays (see image A) on the control board click? Is the NC light on (see image B)?
yes, relays click, NC is on
yes, relays click but the NC is off
no, board doesn’t click
Invalid Input
Make sure the loop wire (see image C) is in between the NC and COM screws and done up tight. Does the gate operate now?
yes
no
Invalid Input
Check bottom left fuse, remove fuse from the board, count to 5 and place back in its fuse holder. Does the board make a range of clicking sounds?
yes
no
Invalid Input
Remove the top left fuse (battery fuse) and place it in the bottom left fuse holder. Does the control board make a range of clicking sounds? does it now operate?
yes, it now works
yes, it clicks but still not working
no, there is no clicking
Invalid Input
Is the red power light on? Bottom left corner of the main control board (see image D)
yes
no
Invalid Input
Using a multimeter, take a reading where the transformer wires into on the main control board (see imageD). Make sure your setting is on AC, do you get 16volts?
yes
no
Invalid Input
Check that your powerpoint is on. Check that the powerpoint is working with another appliance. If you have extra cable added to your transformer, check the voltage reading at the 2mtr end piece of transformer cable. Doing all these checks and correcting anything required, does your gate now work?
yes,
no, i have correct voltage and gate still not working
no, i still have no voltage
Invalid Input
Check your actuator is working. Does your actuator work off a battery?
yes
no
Invalid Input
You need a new control board
Order here
or call the office if you need to discuss further on 07 3205 3002
You need a new actuator arm
Order here
or call the office if you need to discuss further on 07 3205 3002
You need a new transformer
Order here
or call the office if you need to discuss further on 07 3205 3002
Congratulations you have fixed the problem! Please call our office if you feel that you need to discuss further 07 3205 3002