Frequently asked questions on the Double E8 Automatic Gate Openers

What gate size will the gate opener do?

The gate openers are supplied in 2 sizes: the 400kit allows a maximum gate length of 2.5mtrs each gate (total opening of 5mtrs) and the 500kit allows a maximum gate length of 4mtrs each gate (total opening of 8mtrs)

Can I install this gate opener onto a colour bond or slated gate/s?

It's not recommended using our gate opener on any gate where the gate surface area becomes enclosed causing a wind force issue.

Can I install this gate opener onto a farm gate?

YES - we have optional round gate brackets and round post brackets that you can add for $20ea if required

Can I have the gate auto close after I drive through?

Yes, you have the choice of 30, 60 or 120 seconds

Can I have the gates open further than 90 degrees?

Yes, depending on the size post that the gates swing off and the pivot points you set the actuator arms up with. Max degrees is 110

Is there an obstruction safety feature?

Yes, if the gate hits an obstruction in the driveway area when closing, the gate will recognise the change in force on the gate, stop and re open.

Do I require a gate stop in the middle of the driveway?

Yes - there will be a rubber gate stop supplied in the kit which will need to be bolted down to the middle of the driveway for the gates to close up onto.

Where is the best position to mount the actuator arms?

The best position to mount the arms for double gates is on the bottom of your gate frame providing the area is not prone to flooding. Mounting the arms to this section will prevent any bending or twisting in gates when they are pushing up against the ground stop.

Do I need to run cable across the driveway?

Yes - you will be supplied with approximately 6mtrs of cable in the kit to run across the driveway for the second actuator arm

What warranty does the product have?

12 months warranty back to base

Are spare parts available for this product?

Yes

What is the expectant battery life for my solar unit?

Generally up to 3 years - Battery life comes down to a few factors such as, amount of usage, weather (heat) and how often it has a full top up charge

How long will the battery last if there is bad weather?

With normal usage on the gate you will get approximately 2 weeks out of the 14ah battery on a solar unit.

How long does it take for the solar panel to fully charge the battery?

The standard 20watt panel requires 6 hours of full sun to have the 12v 14ah battery fully charged.

Can your gate opener push my gate to open outwards?

Yes - Our gate opener will either push or pull open a gate with the actuator mounted on the inside of the property

Does the gate opener have a manual release?

Yes

How many remotes can I have tuned to the gate opener?

Unlimited with the standard remotes in the kit, 3 are supplied

What gate opener type is it?

The actuator is a screw drive

What maintenance should I do on my gate opener?

There is no maintenance required on the actuator arms.
We do recommend keeping an eye out for insect or bug infestation in the main control box as well as any accessories.
Keep an eye out that your gates do not drop or become un level over time.

Is this kit supplied with full DIY instructions?

Yes

My gates are swinging off large pillars, will this affect the gate opener install?

Yes it may. There are a few things that come into play if mounting our gate opener onto a brick pillars. Firstly if the gate is pulling in towards the property and you wish to install the gate opener on the inside, then you will require a minimum distance from the back of the pillar to the hinge point of 150mm. Anything further than this distance and the actuator will not reach around the pillar to fully close your gate (if this is the case you may require a scissor arm system). Secondly, the gate opener will apply a lot of pressure at the post bracket when closing and opening and may want to pull the post bracket out or damage your pillar overtime.

What distance will the remotes work from?

With our standard remotes you could get appproximately 50mtrs taking into account line of sight to the gate and area interference. For a longer distance our long range option could get you up to 400mtrs.

How do visitors use the gate?

There is one visitor push button supplied in the kit. You can add other accessories such a keyed push button or keypads.

Can I run both solar and transformer at the same time?

No

How far can I mount the solar panel from the gate opener?

You can place the solar panel up to 30mtrs from the control box using a 2 core 2.5mm cable, no smaller

Will the gate opener lock the gate when it's closed?

No, you would need to add the electric gate lock if you require the gate to latch and lock. Without the electric gate lock on the gate, the gate opener will apply pressure to the gate and gate stop in the closed position giving a firm hold, however it will not lock the gate into position.

Will the gates open and close at the same time?

The electric system will close and open together, however the solar system will open the gates together but when closing, one gate will close first and the second gate will follow. This saves charge on the battery.

What parts are weatherproof?

Main control box, push buttons, actuator arms, keypads, transformer

Can I place the push button at the house?

Yes, you would have to wire the push button back to the main control box.

What happens if I have questions when installing?

If you have questions throughout the installation, you can call the office Monday - Friday to speak with our staff and you are also supplied with our technicians mobile number for after hours assistance (including weekends)
BMG Imports Brendale

Find Us

  • BMG Imports
  • 24/302 South Pine Road
    Brendale, QLD, 4500

  • Tel: 07 3205 3002
  • Hours: Monday - Friday 8.30am - 5pm
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