DACE Ultima AC/DC Frequently Asked Questions
Frequently asked questions for the Ultima AC/DC 800 gate opener
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What is the difference between the RT, HT and AC/DC 800?
HT18/36 RT25/50 AC/DC Speed 18mtr/m - 36mtr/m 25mtr/m - 50mtr/m 30mtr/m Motor RPM 3100rpm* 4500rpm* 3100rpm* Internal Gear Steel Steel Steel Start Up Pull Force 28kg/18kg 22kg/18kg 32kg Running Pull Force 18kg/12kg 15kg/12kg 22kg Weight 600kg/300kgs 500kg/300kgs ???kgs Application High Traffic Regular Traffic High Traffic Level ground or gradient Level ground only Level ground or gradient *Depends on weight of gate
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Do I require a physical power point at the gate?
Yes
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What gate size will the gate opener do?
A maximum gate length of 20mtrs
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Do I need to have a stop for the gate in the open and closed position?
Yes, this will be a fail safe in case the gate opener does not shut off for some reason when the gate is opening or closing.
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Is there an obstruction safety feature?
Yes -
Can I set the gate opener to auto close after I drive through?
Yes, you have an auto close time up to 30 minutes
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What warranty does the product have?
2 year warranty back to base on motor, gear box and control board
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Are spare parts available for this product?
Yes -
Can I have Backup Battery?
Yes (optional)
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Does the gate opener have a manual release?
Yes
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How many remotes can I have tuned to the gate opener?
1024 remotes to the standard on board receiver
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What maintenance should I do on my gate opener?
The manufacturer recommends checking the oil level periodically by removing the oil level screw and refilling the gearbox with S.A.E.75W/90.
We do recommend keeping an eye out for insect or bug infestation on the main control board as well as checking the nylon racking every so often to make sure there are no worn teeth or that the racking has dropped over time. -
Is this kit supplied with full DIY instructions?
Yes -
What distance will the remotes work from?
With our standard remotes you can get anywhere from 30mtrs to 50mtrs taking into account line of sight to the gate and area interference. For a longer distance our long range option could get you up to 400mtrs. -
How do visitors use the gate?
You have the option of visitor push buttons, keypads or GSM units for visitor entry.
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Can I place the push button at the house?
Yes, you would have to wire the push button back to the main control box. -
What happens if I have questions when installing?
If you have questions throughout the installation, you can call the office Monday - Friday to speak with our trained staff
Read more: DACE Ultima AC/DC Frequently Asked Questions
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